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Delaware CIO James Collins steps down

Delaware Chief Information Officer James Collins will step down later this month after nearly two decades with the state government, Gov. John Carney said yesterday. After spending the last six years as the state’s top technology official leading the Delaware Department of Technology and Information, Collins will join Microsoft Consulting. As CIO, he advanced policy on cybersecurity, broadband, digital government and IT modernization initiatives that reached across the state. In his announcement, Carney cited Collins’ most recent work assisting a rapid statewide shift to a remote-work environment, noting that “his work and expertise has never been more important than over the last six months – as we have battled this COVID-19 pandemic.” Colin Wood has more.

A Message From AWS Educate

With over 1,500 institutions and hundreds of thousands of students who use AWS Educate, we wanted to take you on a trip around the world and highlight how students are learning and innovating with the cloud. Learn more.

Contact tracing to become a standard smartphone feature

Apple and Google announced Tuesday that future versions of their mobile phone operating systems will include their jointly developed COVID-19 contact tracing platform as a built-in feature that users can voluntarily turn on if their states are using it. The update to the Exposure Notifications API, the companies said in a conference call with reporters, will enable public health authorities to augment their contact tracing operations without having to develop or maintain a standalone app of their own. Health authorities in Nevada, Maryland, Virginia and the District of Columbia were the first to sign up for the new service. Benjamin Freed reports.

Chicago Police monitor officers' mental health

The Chicago Police Department on Tuesday announced a new pilot project that uses data to monitor the mental health of police officers. It’s the city’s latest attempt at introducing police reforms that Mayor Lori Lightfoot says are only “the start” for increasing accountability. The new “Officer Support System,” or OSS, will use administrative data from the CPD to proactively provide police officers with mental health and wellness resources. Within the program, supervisors will have the option to connect officers with an array of counseling and therapeutic services even before an officer asks for help or shows any warning signs.   Ryan Johnston has the story.

Chicago, New Orleans, Miami to get free Wi-Fi

The civic technology consulting group Ignite Cities announced on Tuesday a plan to bring free Wi-Fi to underserved neighborhoods in Chicago Miami, New Orleans, and Columbia, South Carolina, and potentially more cities as the academic year progresses. The project, which began on in Chicago in July, will install outdoor, solar-powered routers for students without internet access at home or the ability to access the internet in classrooms closed because of COVID-19. “Every family should have internet access and we need to do everything possible to resolve this across the country," said Miami Mayor Francis Suarez. Ryan has more.


USPTO’s CIO on why scalability matters during a crisis

CIO Jamie Holcombe shares how federal agencies are in the middle of a “leapfrog event” in which agencies have an opportunity to modernize their core mission foundations as well as the IT infrastructure. When the pandemic sent government into the greatest exercise in scalability, leaders within the USPTO learned that they need to go back to their managed services contracts and make sure scalability is included. A future-ready government is one that is scalable to manage future crises, he says. Hear more from Jamie Holcombe.

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