Cole County, Missouri, which contains Jefferson City, is currently amid a project to upgrade its 911 system, and its sheriff has proposed using ARPA funds to switch…

The pandemic has highlighted numerous digital divides. Franklin County, Ohio’s Office of Aging plans to spend more than $80,000 to help its senior citizens go digital. The…

Portsmouth, Rhode Island, is investing in an upgraded audio-visual system to livestream its town hall meetings. Social-distancing guidelines have made online meetings and events commonplace during the…

Los Angeles County, which is receiving $1.9 billion in ARPA funding, plans to spend $12 million on bridging the digital divide. Part of that will include a…

What lesson will you take with you from the pandemic? We’re not terribly good at measuring performance. As COVID started to hit, I was in a position…

What lesson will you take with you from the pandemic? [Before the pandemic] state, local and education institutions really weren’t at that point where they were taking…

What lesson will you take with you from the pandemic? I think one of the things that it really forced us all to do was re-examine how…

What lesson will you take with you from the pandemic? We had to be more empathetic and more conscious. That really means being flexible with how we’ve…

What lesson will you take with you from the pandemic? I’m a Google Cloud technology advocate for the State of Illinois, so I spend 100% of my…

What lesson will you take with you from the pandemic? What I’m most proud about is that the team really stepped up to support customers. Our customers…