Location: Centre County, Pennsylvania Website: https://www.psu.edu/ While universities have a narrower constituency than entire cities or states, the technological demands placed on them are similar. They must…

Location: Parkville, Missouri Website: https://www.park.edu/ With 40 campuses and 30 military bases around the globe, Park University faces a unique challenge in delivering a uniformly excellent higher…

Location: Indianapolis, Indiana Website: https://www.butler.edu/ Putting aside for a moment the fact that Butler University’s mascot, a bulldog named Butler Blue III, has his own Twitter account…

Location: Oakland, California Website: https://www.oaklandca.gov/topics/oakland-digital-services/ Drawing lessons from the work of Code for America and Gov.uk, Oakland Digital Services is led by Mai-Ling Garcia, the city’s digital…

Location: Montpelier, Vermont Website: https://digitalservices.vermont.gov/ Most state IT departments say they want to be helpful business partners and provide intuitive citizen services, but when Vermont consolidated its…

Location: Denver, Colorado Website: https://sites.google.com/state.co.us/coloradodigitalservice/home Colorado Gov. Jared Polis announced last year that his state would launch a digital services agency modeled after many of those that…

Location: Atlanta, Georgia Website: https://digitalservices.georgia.gov/ As one of the oldest digital services agencies in state and local government, Digital Services Georgia has virtually written the playbook that…

Virginia Beach, Va., launched the city's first voice app designed to be accessible on Alexa and Google Assistant platforms.

Wyandotte County, Kan., implemented an application to provide a multitude of services to its residents on web and mobile.

Minneapolis segued a 2015 IT service desk revamp into a broader, enterprisewide digital transformation effort.