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'User education' key to prevent ransomware, says state cyber commander

A leader of the Louisiana National Guard’s cyber protection unit said Tuesday that the greatest threat to the state government networks his team is tasked with protecting is that users still unknowingly click malicious links and activate attacks like ransomware. "That’s 85 to 90 percent of your battle," Maj. Alan Dunn said. Benjamin Freed reports.

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NYC algorithm task force makes broad suggestions in final report

After 18 months, the task force Mayor Bill de Blasio created to study whether the algorithms the city uses to implement policy are biased turned in a set of broad recommendations, including a centralized authority to oversee the use of automated decision-making systems. De Blasio responded by ordering the creation of the new position of algorithms management and policy officer. Ben has more.

North Dakota's CIO wants to automate 20 percent of state government

North Dakota Chief Information Officer Shawn Riley’s top priority is to embolden the populace through the use of automated technologies that can make government more efficient. "We are empowering people, we are improving lives and we are inspiring success,” he tells StateScoop. Watch the video interview.

Cities need collaboration to deliver more inclusive services, CIOs say

City leaders are trying to make services more inclusive and equitable by working together and learning from each other. Sharing resources and collaboration are crucial, panelists tell the audience at Smart City Expo World Congress. Jake Williams reports from Barcelona.

Trailblazers in government share how they are modernizing workflow

Meet the trailblazers.

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