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What the pandemic did to New York IT

The outbreak of COVID-19 in New York City split the duties of its information technology agency onto two tracks when the pandemic arrived in March, the city’s chief information officer said yesterday. Speaking during the IBM ThinkGov online conference, Jessica Tisch, the commissioner of the New York Department of Information Technology & Telecommunications, said her has divided the past three months into “two work streams”: The first was to enable the city's 325,000-person payroll to work remotely. “If that didn’t happen, nothing else could,” Tisch said. After that, DoITT was able to develop rapid applications to keep New Yorkers connected to vital services like meal delivery for needy families.   Benjamin Freed reports.

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Will the excitement last?

The uncharacteristic enthusiasm with which state and local governments have adopted new technologies forced upon them by the coronavirus pandemic could usher in a more flexible mindset in a sector that has traditionally been slow to change, Google public sector executive Todd Schroder told StateScoop in a recent interview. "I think we’re finding that that’s really predicated on the idea that we need to bring business agility back to government," he said. "The ability to adapt was pretty brittle.” Colin Wood has details.

DeSantis to online learning: Drop dead

Florida Gov. Ron DeSantis on Tuesday vetoed state’s $30 million budget for online learning, despite a spike in COVID-19 cases that have complicated the state’s plans to reopen, EdScoop's Betsy Foresman reports. The loss of funding will put an end to the Complete Florida Plus Program, which provides online academic support services to colleges and universities, and many technology resources, including a database of online courses and an online library service that provides 17 million books to more than 1 million students, faculty and staff. Many schools and education organizations have advocated for funding increases to ensure students have continued access to education during the pandemic, but DeSantis' move will remove many of the resources that students and educators have come to rely upon during the health crisis. Read more on EdScoop.


How agencies can use data to maximize services while teleworking

Business strategies that integrate the use of aggregated data concerning service availability, employee performance and security will help agencies respond effectively in times of crisis. And as long as the government workforce needs to operate away from the office, agency executives can lean on a data strategy to make informed decisions on mission operations, says a new white paper from Splunk. Read more in the report.

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