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Delaware names acting CIO

Jason Clarke, the chief operating officer at the Delaware Department of Technology and Information, has been named as the state’s new acting chief information officer, officials confirmed Tuesday. Clarke, who joined DTI as a customer relationship specialist in 2007, is filling in for James Collins, who stepped down this month after six years as the state’s top technology official and two decades in state government for a role with Microsoft. A former product consultant at Bank of America, Clarke now heads a statewide technology agency of 300 staff, heading broadband expansion efforts, managing the state’s approximately 3,600 applications and assisting in the state’s coronavirus pandemic response efforts. Colin Wood reports.

A Message From AWS Educate

With over 1,500 institutions and hundreds of thousands of students who use AWS Educate, we wanted to take you on a trip around the world and highlight how students are learning and innovating with the cloud. Learn more.

How cities can promote innovation

Many startups are ready to take on some of the most intractable urban challenges, but local governments that don’t create hospitable regulatory environments work against their own interests by inhibiting the activity of those young, nimble companies. In a commentary written for StateScoop, UrbanLeap CEO Arik Bronshtein and former Palo Alto, California, Chief Information Officer Jonathan Reichental argue that startups are among the best positioned organizations to boost local economies and help solve challenges like air quality and poverty, but only if government helps. Read about the four ways they say local governments can help.


Leveraging a crisis to build a future-ready force

Modernization efforts in government have been going on for years. But like many things, it takes a crisis to really move forward with velocity, says U.S. Air Force Deputy CIO Lauren Knausenberger. There wasn't a whole lot of appetite for adoption of virtual workspace capabilities among leaders prior to the pandemic. Today, however, they are pushing the envelope to get collaboration tools and AI capabilities at scale. Building foundational capabilities are imperative to bring efficiency to a future-ready force. Hear more from Lauren Knausenberger.

NJ Transit tests crowdsourcing to measure...crowds

Riders of New Jersey Transit, the country’s third-largest public transit system, will now able to tell how crowded an incoming bus or train is before it arrives, with a new tool that was added to the agency’s mobile app on Monday. The new feature is designed to help riders avoid waiting for overcrowded vehicles, potentially reducing the spread of COVID-19 in the process. NJ Transit rail riders who download the agency’s travel app can voluntarily share how busy they think their train is, information that will then be used to inform customers whether they can expect a crowded commute. Ryan Johnston reports.


4 reasons SLTTs need network monitoring systems

Ransomware attacks targeting state, local, tribal and territorial government have been on the rise since 2018. To combat these threats, organizations need to have a comprehensive cyberdefense program in place. From creating incident response plans and offering cybersecurity training, to implementing a network security monitoring service for identifying malicious activity — each piece plays an important part in a true defense-in-depth strategy.   Read more from the Center for Internet Security.

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