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Playing "whack-a-mole" with disinformation

Election officials have made pushing back against misinformation and disinformation a priority down the stretch of a contentious race. But New Mexico Secretary of State Maggie Toulouse Oliver on Friday conceded that it’s difficult to contain a firehose of bad content designed to confuse and dissuade voters. “The misinformation and disinformation out there is ramping up to a crazy level,” including, she said, a recent social-media post that claimed her own state was shutting down polling places early. (It's not.) “As we know, this is a game of whack-a-mole," Toulouse Oliver said. Benjamin Freed reports.

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Emerging tech needs rules

The pandemic-induced uptick in state governments’ introduction of chatbots to meet the heightened demand for digital services is one of the clearest examples of states’ interest in emerging technologies. But there’s often limited funding and a shortage of policy governing how these tools can be integrated into IT portfolios with limited risk, according to a NASCIO report published last week. Just 30% of IT officials who responded to a survey said their state had a governance model to oversee these initiatives, and two-thirds said such policies don't exist for their states. Colin Wood breaks it down.

GM says unmanned cars are coming to San Francisco

Self-driving cars could start rolling on the streets of San Francisco without a human on board by the end of this year, according to Cruise, GM's autonomous division, which received a permit from the California Department of Motor Vehicles last week. "While it would be easier to do this in the suburbs, where driving is 30–40 times less complex, our cities are ground zero for the world’s transportation crisis,” GM President Dan Ammann wrote in a blog post. Four other autonomous-vehicle companies, including Alphabet-owned Waymo, have also received similar permits this year. Ryan Johnston has details.

CIOs finally get that elevation

The ongoing coronavirus pandemic has made state chief information officers as prominent as they’ve ever been in their governments, according to NASCIO's annual survey of its members, which was released last week. One of the most profound effects of the health crisis, in the words of one CIO who participated in the survey, is that states’ executive leaders “found out that the CIO is not the computer guy. There is a whole new understanding that we enable the business of government.” See more from the NASCIO survey.

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