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We're using a lot more data now

Civic technology officials in Los Angeles and New York State said Tuesday they’ve had to rely on data — and the sometimes outdated systems that collect it — more than ever to keep their residents and colleagues informed about COVID-19 over the past year. “It’s been a challenge, maintaining the data freshness and getting the data into a usable format and the unit of analysis we need,” Eva Pereira, Los Angeles’ deputy chief data officer, said during the Data in Action summit hosted by FedScoop. Ryan Johnston reports.

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Building diversity in cyber

A group of four Black state and local cybersecurity officials discussed Monday how more diverse workforces make their government organizations stronger, not just from a cultural perspective, but in terms of actual security, too. Speaking during the virtual 2021 RSA Conference, Maria Thompson, North Carolina’s chief risk officer, said organizations need to more aware of detecting unconscious biases. “If you don’t recognize it, you will run into a situation where you don’t have a diverse workforce,” she said. Benjamin Freed has more.

Hawaii recovers $20M from vendor of failed IT upgrade

The State of Hawaii announced Tuesday that it will recover an additional $20 million from Ciber Inc., a former vendor that had been hired to upgrade a financial management system used by the state’s transportation department. The company paid the state back over a 2009 contract to develop an accounting system for the Hawaii Department of Transportation’s highways division, a project that that fizzled out within five years under a slew of "delays, design defects, failed tests, and a shortage of skilled consultants.” In total, Ciber has paid the state back $31 million since 2017. Colin Wood has details.

Real-time data is essential, Florida and Ohio CIOs say

With just three metrics in hand, Florida officials were able to accelerate a host of projects during the coronavirus pandemic, the state Department of Transportation’s chief information officer said during the Data in Action event yesterday. The CIO, Greg Smiley, said that with just a few simple measurements — the percentage of staff who had laptops, the percentage of state-owned machines that were aging out of use and the number of staff who were working remotely — his department was able to accelerate and complete a surprising number of projects during the health crisis. Colin has the story.

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