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Ohio does what the EAC didn't

Back in February, the U.S. Election Assistance Commission stopped short of banning wireless capabilities when it updated its guidelines for voting technology, to the chagrin of the election security community. But individual states are free to set their own guidelines on top of federal rules, and yesterday, Ohio Secretary of State Frank LaRose announced updated standards that explicitly prohibit wireless capabilities in the equipment used there. “Why even have that ability there that could be a vector for illicit behavior?” he told StateScoop. “Or it could create a public confidence problem.” Benjamin Freed reports.

A Message From AWS Educate

With over 1,500 institutions and hundreds of thousands of students who use AWS Educate, we wanted to take you on a trip around the world and highlight how students are learning and innovating with the cloud. Learn more.

LA innovation director joins the Bloomberg sphere

Amanda Daflos, who spent the past six years serving as the head of Mayor Eric Garcetti’s innovation team, left that role last month to become the executive director of Bloomberg Center for Public Innovation at Johns Hopkins University, she announced on LinkedIn this week. Daflos also spent the past two years as the city’s chief innovation officer, leading initiatives that plied data and digital technology against challenges ranging from waste management and homelessness to sexual harassment. Colin Wood has more.

Another broadband blast?

A bipartisan trio of U.S. senators on Tuesday introduced legislation that would offer up to $40 billion to states, territories and tribal nations to improve the affordability and availability of broadband internet service. The Broadband Reform and Investment to Drive Growth in the Economy Act, or BRIDGE Act, would create a new federal fund for the Commerce Department to make grants to build new "future-proof" networks — capable of upload and download speeds of 100 Mbps — especially in rural, tribal and other "high-cost areas." The bill follows several rounds of broadband funding contained in federal coronavirus relief legislation, and comes as Congress considers a broader infrastructure package. Ben has more.


Building a better citizen experience with modern contact center strategies

Government contact center operations have long been stretched thin by pressure to control bottom-line costs. But the pandemic proved that contact centers need greater agility to meet citizen needs during surge events. By integrating cloud-enabled infrastructure, agencies can integrate automation and AI-enabled tools that connect the front-end citizen interaction with other downstream workflow processes at the agency and provides greater agility to respond to surges. Read more in the report.

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