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Meet Ohio's new CIO

Katrina Flory spent a decade as Ohio’s No. 2 technology official, under a succession of governors and chief information officers. But when she was named statewide CIO earlier this month, it was after an effusive endorsement by her predecessor, Ervan Rodgers, who’d held the role since early 2019. In an interview with StateScoop, Flory shared how the state's IT has evolved over the years, and how she's planning for the post-pandemic era. “I think the COVID pandemic brought to light some new opportunities,” she said. “We uncovered where there were some manual processes that needed addressing and systems that weren’t quite up to the task.” Benjamin Freed reports.

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It's not fiction, just a natural fact

State IT leaders predicted during a virtual event Tuesday that they may be in a period in which their operations take two steps forward, but one step back: While remote work and closer collaboration with other government entities are likely to last after the pandemic, so too will the reliance on legacy processes to support the services states provide to residents. “One of the most shocking revelations we ran into was realizing that no matter how great of a online application or system or process was put in place, we still had about 20% of our residents that were still of the legacy mindset and wanted to call and talk to somebody,” Indiana CIO Tracy Barnes said during the event, hosted by Scoop News Group and VMWare. Colin Wood has more.

Choose your own messaging service

The Virginia Information Technology Agency announced on Wednesday it’s awarded an $82.5 million contract to IT service and consulting company NTT Data for messaging and email services. The contract is a “multisolution” arrangement, said Virginia Chief Information Officer Nelson Moe, meaning that the commonwealth’s agencies can choose between Microsoft or Google platforms, rather than being forced into using a single vendor. Ryan Johnston has details.

Dept. of M&A

The enterprise resource planning software firm OpenGov on Wednesday announced it’s acquired ProcureNow, a cloud-based service for government procurement and contract management. The companies did not disclose ProcureNow's sales price, but the deal follows a 2019 announcement by OpenGov that it raised $51 million in funding, totaling $140 million raised since 2012.   Colin has the story.

Welcome to (suburban) Atlanta

Cobb County, Georgia, will add four new positions within its Information Services office to build a larger cybersecurity team this year, the Board of Commissioners voted on Tuesday. The vote followed a warning earlier this month from county police to residents about email phishing scams that requested personal information in exchange for receiving COVID-19 relief funding; the county’s school district in February was targeted by cybercriminals exploiting a weak password in the district’s crisis management software. Ryan's got this one.

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