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What's next for CIOs

As his extended term as NASCIO president winds down, New Hampshire CIO Denis Goulet said on the association's podcast last week that he expects cybersecurity, digital services and broader IT modernization to remain at the forefront for his colleagues in the coming years. “Digital government services were brought to the forefront during COVID-19,” he said. “There’s some really good news built in there for state IT organizations because people now understand how important that is.” Benjamin Freed has more.

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Cyber classes for 911

The public safety technology firm Mission Critical Partners announced last week that it'll begin selling cybersecurity training sessions tailored for public safety workers. A company official said the courses will include how front-line employees can reduce threats, an outline of common threats — such as social engineering, physical attacks and access control — how to implement a cybersecurity defense strategy and “how to talk cybersecurity with IT teams and understand what they are asking for.” Colin Wood reports.

South Bend gets it smart sewers

After nearly five years of negotiations with federal and state agencies, officials in South Bend, Indiana, say a revised investment plan in “smart sewer” technology will help them save $437 million over the next 17 years. The sensors have reduced the amount of E. coli in local rivers by 80% and are also a money-saver for the city, Eric Horvath, the college town's public works director, told StateScoop. But the project's been a bit tortured: Started in 2008, it had to be redrawn when city officials realized the original plan would cost nearly $25,000 per household, and $713 million overall. Ryan Johnston has the story.

An insurance conundrum

Cyber insurers say the constant rise in claims for covering ransomware payments is driving up premiums for all sorts of organizations. And in the midst of this market upheaval, some state governments are contemplating whether they'll keep their policies, especially as some insurers say they’ll stop covering ransomware payments. “We’re wondering as a state, what’s the point of cyber insurance?” one state official said, adding that his state's insurer has quoted premiums this year that are “three to five times” last year’s rates. Ben has details.

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