Bill Eggers

Post-COVID, government leaders strive for resilience, inclusion, connectivity


A new Deloitte survey drawing on interviews from 23 nations shows that many government leaders have shifted to long-term planning.

Pandemic was a 'tipping point' for government modernization


A new report from Deloitte found that COVID-19 pushed many agencies from "doing digital" to "becoming digital." Now the challenge is to make it last.

COVID-19 was a 'pivot point' for states' digital transformation. Now what?


The pandemic forced a torrent of new digital government endeavors. Now states and cities need to determine if the successful ones can be made permanent.