business relationship management (BRM)

Many states still lack plans for app modernization, NASCIO says

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A new survey report from NASCIO shows nearly one third of states don't have a documented plan for modernizing their legacy software.

CIOs' pandemic shifts will benefit states, New Hampshire IT chief says

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Denis Goulet said that the elevated profiles CIOs took on because of COVID-19 will be a "good thing for states."

New NASCIO brief explores evolution of 'broker' role

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As CIOs' offices mature, NASCIO recommends embracing the practice of business relationship management, which blends the roles of customer and vendor management.

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