business relationship management (BRM)

Many states still lack plans for app modernization, NASCIO says


A new survey report from NASCIO shows nearly one third of states don't have a documented plan for modernizing their legacy software.

CIOs' pandemic shifts will benefit states, New Hampshire IT chief says


Denis Goulet said that the elevated profiles CIOs took on because of COVID-19 will be a "good thing for states."

New NASCIO brief explores evolution of 'broker' role


As CIOs' offices mature, NASCIO recommends embracing the practice of business relationship management, which blends the roles of customer and vendor management.