In the face of accelerating technological change, public agencies must embrace new strategies to stay ahead, deliver value, and optimize costs. Here's how.
California announced Wednesday its Department of Motor Vehicles is becoming a "mobile-first operation" and that it will add additional online and kiosk services.
A traveler makes his way through a security checkpoint at Ronald Reagan Washington National Airport in Arlington, Virginia, on Dec. 15, 2023. (Colin Wood / Scoop News Group)
Leaders from Michigan, California and Wisconsin discuss how applying AI has slashed delivery times, reduced work backlogs, and expanded community engagement.
The California Government Operations Agency published new guidelines for agencies seeking to purchase software that includes generative artificial intelligence.