911 vendor Intrado takes responsibility for widespread outage


The company said a recent outage affecting 14 states was caused by "an internal networking component that was not correctly forwarding traffic."

For a more secure Next-Gen 911, look at network demands


A new report looks at reasons why public officials should evaluate their future network demands before rolling out Next-Gen 911 upgrades.

Municipal broadband advocates cry foul amid Seattle mayoral race


As the city takes another look at municipal broadband, the region's dominant internet service providers put their money behind the candidate who would oppose government's entrance to the market.

FCC grant funds rural broadband in Arkansas and beyond


The second phase in the FCC's Connect America fund will give AT&T and CenturyLink 4 million to build broadband in rural Arkansas.

Hybrid clouds offer major perks — if they're interoperable


Using a hybrid cloud could make states more prepared for disaster. But the systems must interact seamlessly for officials to reap the benefits.