Comcast 2022

Where public agencies are investing to improve customer service


A new report highlights how IT infrastructure plays a key role in supporting CX and service delivery.

How Massachusetts has enhanced its threat hunting analysis


Assistant secretary for technology, security and operations and COO Sean Hughes on building greater security protections into the state’s network.

Pennsylvania's CTO on ensuring network resiliency to support cloud strategies


Pennsylvania CTO on how the adoption of cloud computing impacts the state’s networking requirements and what value propositions to consider in network updates.

Georgia’s CTO on taking a cloud-first posture to minimize technical debt


The state is shifting its cloud posture after the expense and fragility of its VPN-approach to connecting to on-prem data centers reached a tipping point, shares CTO Steve Nichols.

North Dakota’s CTO, the right network capacity at the right cost


Duane Schell shares how the state has kept networking costs relatively neutral by adding more value to the capacities they are procuring.

Capitalize on new federal funding for expanding broadband services


Public sector leaders have an opportunity to bring broadband to the unconnected but can make new funding go further by partnering with broadband experts.