Cook County

VOIP upgrade 'isn't sexy, it's just good government,' CIO says

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Cook County, Illinois, recently completed a five-year, $25 million upgrade from traditional phone lines to voice-over-IP.

County CIOs say Rescue Plan money should be used 'realistic' IT projects

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The CIO of Cook County, Illinois, said he's been looking for "shovel-ready projects" as spending from the American Rescue Plan begins.

Cook County, Illinois, moves out of 'stone age' with tax software

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The county, which includes Chicago, expanded a new software platform that makes tax collections on a range of goods more efficient.

Pre-pandemic foundations were essential to counties' tech success

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County executives featured in the 2020 LocalSmart Awards say the establishment of good technology infrastructure before the pandemic made the response easier.

As pandemic unfolded, local governments turned to projects new and old

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Winners of the 2020 LocalSmart awards for IT projects say the pandemic accelerated some efforts, and leaned on the success of others already underway.

Code for America's pot-conviction clearance program heads to Illinois

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Cook County will use an automation tool to identify criminal records eligible to be overturned under Illinois' new marijuana legalization law.

New crime-data dashboard illuminates trends in Cook County, Ill.

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The tool's creators are hopeful more detailed information on regional felony cases will inform smarter policy in the nation's second-largest county.

Cook County overcomes 'tremendous amount of skepticism' to complete $75 million ERP upgrade

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Officials of the Chicago-area municipality tick off the benefits of combining eight outdated systems into a single modern solution for all 22,000 county employees.

Cook County, Illinois, hires first chief data officer, puts new CIO on deck

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Dessa Gypalo, a former data director for D.C. nonprofits, is charged with advancing the local government's use and governance of data.

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