The Pennsylvania Office of Administration opposes a bill that would create a standalone IT office and consolidate IT spending.

After nearly eight years as Pennsylvania's chief information officer, John MacMillan announced he's stepping down from the role.

Security, data governance, business processes and user-centered design add new concerns to IT modernization projects, state CIOs said.

Pennsylvania CIO John MacMillan gave an update on the customer-service overhaul the commonwealth kicked off in 2019.

On the Priorities Podcast, Pennsylvania CIO John MacMillan on approaching citizen service. Connecticut CIO Mark Raymond talks consolidation.

More than half of states surveyed said they either don't have a strategy for application modernization or are still creating one.

State CIOs continue to extol the virtues of cloud services, but budgeting rules and uncertainty about certifications pose barriers.

In an online event, IT officials said enabling entire state workforces to work from home stirred unexpected lessons about culture, cybersecurity and training.

States are designing citizen experience not defined by bureaucratic boundaries, but with ease of access and convenience in mind.