LA Metro

How to adapt to changing customer expectations

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The L.A. Metro built an engagement layer into their regional transit card’s backend system that opened up new service options in a dynamic environment.

LA Metro recruits Long Beach CIO Bryan Sastokas

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The longtime local government technology chief will now assist one of the nation's largest transit authorities.

LA transit embraces QR codes and optical readers

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The city has upgraded its subway and train stations with optical readers that officials say will shorten transfer times.

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