LA Metro

How to adapt to changing customer expectations


The L.A. Metro built an engagement layer into their regional transit card’s backend system that opened up new service options in a dynamic environment.

LA Metro recruits Long Beach CIO Bryan Sastokas


The longtime local government technology chief will now assist one of the nation's largest transit authorities.

LA transit embraces QR codes and optical readers


The city has upgraded its subway and train stations with optical readers that officials say will shorten transfer times.