Lumen

GIS work was essential for next-generation 911 upgrade, says Florida county official

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County 911 coordinator Stephen Kennedy said he spent two years synchronizing GIS data before the county could update its 911 system.

Nebraska plans to complete next-generation 911 by end of 2022

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The state recently selected Lumen as its vendor for a next-generation 911 implementation it plans to complete within two years.

'I think we've been more busy': How state IT vendors have been working through the pandemic

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Winners of the 2020 StateScoop 50 award for Industry Leadership of the Year discuss how COVID-19 altered their relationships with the CIOs they serve.

911 vendor Intrado takes responsibility for widespread outage

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The company said a recent outage affecting 14 states was caused by "an internal networking component that was not correctly forwarding traffic."

No one is claiming responsibility for widespread 911 outage

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An hour-long 911 outage Monday night that affected services in more than a dozen states doesn't yet have a clear explanation, though a rumor mill churns.

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