New Orleans 911 is triaging emergency calls with AI
The Orleans Parish Communication District is testing a new tool designed to reduce the number of calls human call takers must field.
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New Orleans moves vehicle fleet operations into the cloud
New Orleans picked a vendor to move its fleet operations of city public safety and public works vehicles into the cloud.
New Orleans to revamp antiquated justice system IT
New Orleans announced it's working with Mission Critical Partners on a $30 million IT modernization project.
New Orleans cancels 911 records system upgrade after ‘serious shortcomings’ surfaced
New Orleans canceled a $6 million contract with the Swedish tech firm Hexagon to develop a new 911 records system.
New Orleans mayor wants to overturn facial recognition ban
New Orleans Mayor LaToya Cantrell said she wants police to have access to facial recognition systems, one year after a ban was implemented.
New Orleans is using sentiment analysis on federal relief funding
With help from ZenCity, officials are managing a tarnished reputation following Hurricane Katrina relief in 2005.
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How cities are using tech to encourage COVID-19 vaccination
The mayors of New Orleans and Newark, New Jersey, said they're using livestreams and sentiment analysis to bolster their vaccination marketing efforts.
New Orleans police to move record-keeping to cloud
New Orleans will transfer its law enforcement records to a digital, cloud-based service that's accessible from officers' cell phones and laptops.
Underserved students in four cities are about to get free Wi-Fi
The consulting group Ignite Cities is helping to provide Wi-Fi access in neighborhoods in Chicago, New Orleans, Miami and Columbia, South Carolina, to support distance learning during…
Local government’s open forums must persist during pandemic, say city leaders
As the coronavirus pandemic forces many government services online, technology officials cite concern that some transparency efforts could get left behind.