Dru Rai, who's worked for Ball Corporation and DuPont, will serve as New York's next chief information officer, Gov. Kathy Hochul said.

The state Office of Information Technology Services published a "playbook" based on the rapid projects it had to undertake during the worst of the pandemic.

Citing health issues, Robert Samson will step down after two and a half years heading one of the largest government IT enterprises in the country.

Page views quadrupled after the website's overhaul, and state IT staff are hailing the project as a massive success.