At the demand of county or state 911 authorities, service providers will be required to complete upgrades to next-generation 911 infrastructure.

Pokey Harris, director of the North Carolina 911 Board, explains how the state moved 124 emergency call centers onto the next-generation 911 platform.

North Carolina joins 10 other states that have upgraded to next-generation 911, a suite of digital technologies designed to handle photos, videos and location data.

Nine organizations sent a joint letter calling on Congress to fund critically needed upgrades to America's 911 systems.

Advocates for the next generation of 911 technologies said the lack of federal funding source could generate inequity of critical services.

Baltimore's new 911 platform is enabling call-takers to more accurately locate callers and use AI to translate foreign languages on the fly.

On the Priorities podcast, New York’s interim CIO Jennifer Lorenz says the state is focusing on maturing data use and privacy protections.

Lawmakers introduced legislation that would provide a standalone funding mechanism for the nation's upgrade to next-generation 911.

The U.S. Senate declined to vote on the House's Spectrum Innovation Act, a bill that would have provided $10 billion for next-generation 911.

An amendment to the Spectrum Innovation Act would use FCC auctions to potentially provide billions in funding for next-generation 911.