next generation 911 (NG911)

FCC orders wireless providers to share 'vertical location' data


New rules rolling out over the next four years are hoped to assist first responders more easily locate callers inside buildings.

North Carolina opens next-generation 911 monitoring center


A new facility in Raleigh is meant to enable a smooth transition away from the aging analog systems used in dozens 911 call centers across the state today.

California counties ink GIS contracts to build next-generation 911


San Mateo and Merced counties hired a public safety-dedicated GIS company to aggregate and develop maps and databases suitable for the next generation of emergency dispatch systems.

Officials worry next-generation 911 could expose operators to gory images


Some in emergency call centers say they're concerned with how the the introduction of photos and videos to 911 calls could affect their mental well-being.