Government leaders are discovering automation is more than a technology tool, but an enterprise capability to improve citizen service delivery, lower costs, accelerate digital modernization and reduce…
A new report discusses advances in automation to help public healthcare organizations tackle a backlog of claims from the pandemic, and protect from fraud and waste.
Implementation of robotic process automation in Suffolk County, New York spared nurses from spending hours tediously compiling COVID-19 case data as the pandemic worsened.
As chief information officers anticipate working with smaller budgets and smaller teams, automating processes, they say, appears increasingly necessary.