Los Angeles vastly expanded its digital service offerings last year, but 2021 presents a crucial opportunity to continue that trend, city CIO Ted Ross said.
Los Angeles’ CIO says COVID-19 is pushing government to streamline processes and invest in digital services. A future-ready government requires agility to thrive.
Los Angeles CIO Ted Ross breaks down what the city did right to prepare for moving 10,000 city staff to a secure, remote-working platform with little notice.
As governments of all sizes struggle to continue operating under the pandemic, CIO Ted Ross said his city's nimble response was actually years in the making.