(Getty Images) Georgia Labor Dept. says upgraded AI chatbot is highly accurate The Georgia Department of Labor announced it made upgrades to its AI chatbot virtual assistance system and automated phone line. Feb 7, 2023 By Keely Quinlan
(Getty Images) More than $10M stolen from Ohio’s pandemic unemployment benefits system After noticing unusual activity, Ohio authorities said more than $10 million was stolen from a pandemic-era unemployment program. Jan 18, 2023 By Keely Quinlan
(Getty Images) New Jersey’s unemployment system might get audited Gov. Phil Murphy gained national attention this year when he asked for COBOL programmers to fix his unemployment mainframe. Now a bill is calling for the state… Aug 13, 2020 By Colin Wood