user-centric design

Austin, Texas, gives up on alpha website after 3 years, $3 million


Austin, Texas, will decommission its alpha website, initially intended to be a more user-friendly version of its current website, after spending three years and more than $3 million on the project.

Georgia pilots new user-centric website


Users don't care how state agencies function, says the state's chief digital officer, only that they get they can find the critical information they need.