Vendors need to read up before pitching, state CIOs say


Wisconsin CIO Trina Zanow said she's looking for private-sector partners that are "standing in the trenches" with officials as they serve the public.

Cities want technology vendors that listen, not just 'sell stuff'


Officials have long complained of companies that offer products in search of a problem. New procurement strategies are cropping up as a result.

Favoring flexibility, more states pursue multi-sourced IT models


Virginia's single-provider contract with Northrop Grumman is the last of a dying breed in government.

California prepares to launch IT vendor rating program


The California Department of Technology plans to launch a pilot program next year that allows state workers to rate their IT vendors.