Anaheim extends contract with HP Enterprise Services


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The city of Anaheim, California, has signed a new five-year contract with HP Enterprise Services for the company to continue managing the city’s information technology environment.

The deal is worth $55.8 million and includes a pair of two-year extension options not included in the contract’s announced value. It continues a relationship in place since 2003.

“With more than 336,000 residents, major corporations and significant travel and tourism activities, the city’s IT needs are critical,” said Debbie Moreno, the finance director for Anaheim, in a statement. “HP serves as our IT department, combining its deep knowledge of technology and city operations to boost our productivity, security and ability to avoid and respond to incidents while enabling us to redirect resources to innovation and strategic planning.”

As part of the contract, HP will continue to provide a full suite of services for Anaheim’s IT infrastructure along with implementing a new disaster recovery solutions. Some new services in this agreement include infrastructure enhancements designed to accelerate hosting service virtualization, lower power consumption with PC power management and enhanced IT security.

HP will also expand on the current videoconferencing solution in place to increase public access to the city’s government. The agreement also includes new Web content management services for the city’s internet and intranet sites to streamline workflow and improve timely communications with citizens.

“Anaheim is embracing and expanding its use of IT to better manage a vibrant, growing city and world-class tourist destination,” said Mike Poth, vice president of state and local government for HP Enterprise Services, in a statement. “As a trusted partner for more than 10 years, the HP team will continue to provide Anaheim with leading-edge technology services, outstanding customer support and strategic consulting designed to make Anaheim a better place to live, work and play.”

Some other highlights of the contract:

  • HP will continue to deliver data center services to manage Anaheim’s data center facility and operations, server management services for its 400-plus servers and storage management services.
  • HP will provides network management services to monitor, manage and secure Anaheim’s wired and wireless network and workplace services to manage the city’s end-user computing environment, giving the city’s 2,300 employees who use PCs, laptops, mobile devices and printers a single point of contact for all IT-related service and support.
  • HP will provide applications development and management services to develop and maintain more than 100 critical applications that help keep Anaheim running smoothly, including tools for resource planning and operation of the city-owned utility.
  • HP also developed and manages the enterprise virtual operations center (EVOC), a virtual situational awareness system that supports multiple, near real-time data sources for police, fire and emergency management that provides holistic views of all first responder events and improves incident response and management.

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