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Carlos Rivero

“The other work doesn’t stop. We didn’t drop everything just because of the pandemic — we picked up the pandemic along the way. The most important thing that we realized was that relationships make a difference.

“The relationships that we’ve been building over the past couple years in all the work that we’ve done have really played a critical role in our ability to execute, move fast and get things done on behalf of the governor and state leadership. If it wasn’t for those relationships, we wouldn’t have been able to run as fast as we have.”

Carlos Rivero is the chief data officer for the Commonwealth of Virginia.