Integrated Tax System

Integrated Tax System is a project from Portland, Oregon.

Local IT Innovation of the Year

The City of Portland’s Revenue Division and FAST Enterprises have teamed together to implement an Integrated Tax System (ITS) that improves customer service, leverages data across tax programs, and positions the Division to increase both revenue and compliance. Prior to the project, the City collected taxes in six entirely separate applications, with limited online filing options. ITS now provides one secure, central location for collection and administration of both new and existing taxes. ITS also supports new return filing and payment channels, such as Modernized eFile (MeF) or Portland Revenue Online (PRO), a robust self-service portal for taxpayers.

Jake Williams

Written by Jake Williams

Jake Williams is the vice president of content and community for StateScoop and EdScoop. He's spent nearly a decade in the government IT market, covering the ins and outs of state and local government, as well as higher education. He started his journalism career in his native Pennsylvania and has also worked as a reporter for Campaigns & Elections magazine.

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