People-Centric Client Case Management System

People-Centric Client Case Management System is a project from the Los Angeles County Public Defender's Office.

Local IT Innovation of the Year

The Los Angeles County Public Defender’s Office is the largest and oldest-established public defender office in the nation, and the volume and complexity of the evidence called for urgent modernization. The county designed an intuitive new people-centric Client Case Management system enabling all 1,200 employees across 32 offices to access current and past cases easily. This system improves the quality and accuracy of information, distribution management, and speed to complete administrative tasks.

Jake Williams

Written by Jake Williams

Jake Williams is the vice president of content and community for StateScoop and EdScoop. He's spent nearly a decade in the government IT market, covering the ins and outs of state and local government, as well as higher education. He started his journalism career in his native Pennsylvania and has also worked as a reporter for Campaigns & Elections magazine.

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