At the demand of county or state 911 authorities, service providers will be required to complete upgrades to next-generation 911 infrastructure.

To continue delivering emergency services to the growing populace of Aurora, Colorado, public safety officials purchased new AI-powered tools to translate foreign languages and generate analytics reports.

Versaterm's purchase of Mindbase combines software suites designed to proactively connect support groups to first responders exposed to stressful situations.

New York Gov. Kathy Hochul this week announced that nearly 400 public safety agencies will receive funding to purchase new technology, like drones and gunshot-detection systems.

States are enacting new laws and state-level initiatives for schools intended to give first responders more information and better communications tools during emergencies.

AI-enhanced cameras helped police in Blue Springs, Missouri, arrest the getaway driver of a recent crime. Flock Safety claims its tech can identify cars without the use…

The FCC is investigating why 911 services were unavailable in parts of Nebraska, Nevada, South Dakota and Texas this week.

Pokey Harris, director of the North Carolina 911 Board, explains how the state moved 124 emergency call centers onto the next-generation 911 platform.

Two Chicago aldermen moved to delay voting on a measure that would require a full city council vote before removing ShotSpotter sensors.

North Carolina joins 10 other states that have upgraded to next-generation 911, a suite of digital technologies designed to handle photos, videos and location data.