Half of local IT agencies left out of smart strategy planning

Many city and county technology officials surveyed by PTI reported they do not play a main role in the development of their government’s smart strategy.
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(Getty Images)
Smart Cities & Counties

(Public Technology Institute)

Half of city and county technology officials do not play a main role in the developing or implementing their government organization’s smart technology strategy, according to an infographic from the Public Technology Institute.

Though those marginalized IT officials say they believe they should play a main role, another 26 percent of those surveyed reported they are at the beginning of their smart city or country journey, and an additional 9 percent reported they were “well along” in the development of a smart strategy.


Among those IT leaders who do play a role in their government’s smart strategy, strategic planning appears to figure prominently. Of that group, 78 percent reported they had considered a roadmap that communicates the vision of the smart strategy.

In addition, 71 percent report they are considering “an accountable IT leader” to “champion the operational and strategic implementation.”

In defining a county or city’s smart strategy, PTI named these components:

  • Smart Transportation
  • Smarter Digital Infrastructure (Digitization)
  • Citizen Engagement & Digital Citizen Services
  • Smart & Big Data
  • Data Visualization
  • Public Safety
  • Healthcare Services
  • Leadership & Vision
  • Citizen Satisfaction

The results come from a national survey conducted by PTI between July and August 2018 as a part of the group’s “State of City & County Information Technology” initiative.


“The intent of the survey is to provide an insightful look at the technology issues and priorities of local government IT,” PTI said in an email. “This is the eighth year that PTI has conducted this survey.”

This infographic was provided to StateScoop for publication as a part of a media partnership with the Public Technology Institute. For more information on this poll, and other PTI activities, check out

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