Reducing CX friction at public sector agencies
North Carolina CIO and PayIT Gov VP discuss recommendations for making the customer experience more satisfying and productive.
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Jim Weaver
Pandemic fraud made state CIOs’ ‘blood boil’
Several state CIOs said during a conference it's their job to be good stewards of public funds, even if they're federal dollars.
‘No political division’ on broadband, North Carolina CIO says
On the Priorities podcast, Delaware CIO Jason Clarke and North Carolina CIO Jim Weaver say their states are pushing forward on broadband.
People management a major challenge for IT modernization, say state CIOs
Retaining staff and arranging organizations as IT is redesigned are major challenges for state chief information officers.
N.C. officials tout ‘unique opportunity’ for broadband expansion
North Carolina has nearly $2 billion in planned broadband infrastructure and digital literacy investments on the way, officials said during a press conference on Tuesday.
State CIOs eye satellite internet, chatbots, automation tools
Satellite internet systems could be a cheaper solution to the digital divide, particularly in rural states, top technology officials said.
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Washington CIO Jim Weaver to become North Carolina CIO
Jim Weaver will soon head to North Carolina to take his third role as a statewide c-level technology leader.
Washington state looks to consolidate cybersecurity after data breach
A data breach at the state auditor's office is prompting a move away from federated IT security.
Washington CIO says many probably won’t return to office
During a CISA online summit, Washington state CIO Jim Weaver said 98% of his employees "love remote work or are fine with it."
States are warming up to new technologies during pandemic, CIOs say
As state agencies face urgent needs during their responses to COVID-19, IT leaders see an opportunity to evangelize for their trade.