Modernization

Arizona latest state to launch one-stop business portal

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Arizona has launched a one-stop business portal for entrepreneurs, a common first step for states seeking widespread digitization.

Where public agencies are investing to improve customer service

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A new report highlights how IT infrastructure plays a key role in supporting CX and service delivery.

What small city CIOs have in common with big states

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On the Priorities podcast, Urbana, Illinois, IT Director Sanford Hess explains his approach to modernization in the central Illinois city.

Building the roadmap to IT network modernization

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Copper River IT on ensuring state networks can properly and securely support IT efforts.

Cincinnati sewer district taps sensors for better data on dumping, COVID-19

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On the Priorities Podcast, an official from the Cincinnati sewer district explains how sensors are changing waste treatment.

How 5G fits into state network modernization strategies

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Verizon’s Anthony Battista says states need to look at flexibility and agility when considering 5G for network modernization.

States gear up for federal broadband funding

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On the Priorities Podcast, North Carolina broadband official Nate Denny explains his approach to new federal funding for high-speed internet.

Sustaining improved public service delivery

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New York Department of Labor and LexisNexis Risk Solutions highlight how to use automation and identity management to streamline services, improve security and reduce fraud.

Enabling digital transformation to improve public health services

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How leaders leverage digital technology to improve and innovate how they deliver a wide range of public health services.

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