Alan Fuller, Utah CIO

In the State of Utah, our top priority is to provide citizens with a personalized portal that will digitally deliver government services. In the portal, citizens should be able to see their own data and transact business. For example, they should see their vehicle registrations and renewal dates, their fishing license, their hunting license, tax return information, immunizations and all other state credentials or records that pertain to them. They should be able to receive notifications or reminders and start new applications for anything from social services to permits and business licenses. Through this citizen portal, the state will be able to make it easier, smoother and quicker for citizens to interact with the state. We want to dramatically improve the customer experience citizens have with state government services.

Colin Wood

Written by Colin Wood

Colin Wood is the editor in chief of StateScoop and EdScoop. He's reported on government information technology policy for more than a decade, on topics including cybersecurity, IT governance and public safety.

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